SERVICE FREQUENTLY ASKED QUESTIONS

I have a warranty issue with Daiwa product. What should I do?

You may contact Daiwa Scandinavia Service Department directly via e-mail or phone to obtain a more detailed instruction. Contact information for the Service Department: service@daiwa-scandinavia.com / +358 400 725 670.

I have a service issue with Daiwa product. What should I do?

You may contact Daiwa Scandinavia Service Department directly via e-mail or phone to obtain a more detailed instruction. Contact information for the Service Department: service@daiwa-scandinavia.com / +358 400 725 670.

Where can I order parts for my reel?

Reel parts can be ordered directly through us over the phone or email. Contact information for the Service Department: service@daiwa-scandinavia.com / +358 400 725 670.

How can I get a part diagram?

Parts diagrams can be found under the Service tab on our webpages or you can contact to our Service Department. Contact information for the Service Department: service@daiwa-scandinavia.com / +358 400 725 670.

How long does it normally take for a repair?

The average turnaround time for repairs may vary depending on seasonal demand. Please call +358 400 725 670 or email service@daiwa-scandinavia.com for current estimated turnaround times.

Which number should I call for service in Scandinavia?

You may call +358 400 725 670 for service. Scandinavian Service Department is available 8-16 (Finnish time). Please also visit our Service tab on our website for a Daiwa Warranty.

How do I find a Daiwa dealer?

You may visit the Dealer tab on our webpages.

Can I order products directly from Daiwa and how do I find the price?

Daiwa products are only sold by authorized dealers located throughout the Scandinavia. The local dealer will be happy to provide you with the price of each of our products. All Daiwa dealers are listed in the Dealer tab on our webpages.

How do I became a Daiwa dealer?

Our Daiwa Sales Representatives are in charge of information regarding Dealership requirements. For the Daiwa Sales Representative in your area please contact us info@daiwa-scandinavia.com .